After the launch of the latest iPhone XS and iPhone XS Max, there is no denying the act that Apple slowed down it older devices including the iPhone X to preserve its battery life, but an iPhone X has overheated and caught fire in the process of updating its OS to iOS 12.1. This is indeed unheard of, and it is a first of its kind occurrence for the Cupertino product.
The burnt-up iPhone X as seen in the image below is said to belong to Rahel Mohammad from Federal Way, Washington in the US. The 10-month old device that Rahel bought in January overheated during software update (it was too much to touch, and he dropped it), and it started emitting smoke and suddenly caught fire as soon as the phone turned on after the update was complete.
Captioned “Apple iPhone X just got hot and exploded in the process of upgrading to iOS 12.1. What is going on here???” Mohammad tweeted about his burned up iPhone X yesterday.
— Rocky Mohamadali (@rocky_mohamad) November 14, 2018
The pictures show-off the shattered rear panel, and you can see the wireless charging coil from the burnt spot. The device which has a bezel-less screen has also suffered the same consequence is nor convoluted.
In additional pictures, Mohammad confirmed that he was using an official 12W USB wall adapter and cable to charge his iPhone X. Sometimes it is personal accessories that are blamed for the device overheating, and catching fire, but that is not the case for this iPhone X.
Apple has responded to Mohammad’s tweet saying it is not expected the behaviour of its device and the tech giant is now going carry out a further investigation on the issue at hand. Mohammad has been asked to ship the burnt iPhone X device over to them. Since nothing looks out of place, we are unable to tell what could have gone wrong and we will have to wait patiently for official information from Apple.